Your wallet balance reflects the payment you sent by bank transfer to uFoodin Secure Trade Service to cover an order on the uFoodin B2B Marketplace. The funds are currently held until the export process is verified, completed, and the supplier is paid.
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1- Click on “Orders”
2- Click on Order Number concerned by your message, E.g : #17273
3- On the section “Add your note”, type the message to send to the Seller & uFoodin Support. Both are recipients of the message.
4- Once your message is ready, click on “Submit”