“if your suppliers fail, you fail,” says Duncan Brock, Group Director at CIPS. Businesses during the pandemic were quick to discover that “finding alternative sources for goods that failed to show up wasn’t easy. If you’re sourcing halfway across the world and expect to find sources closer to home, that is not always possible. When your suppliers’ suppliers failed, you may not even have known until weeks later which made finding a solution more difficult.”

Source : https://supplychaindigital.com/procurement/technology-answer-effective-srm

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Is technology the answer to effective SRM? | Procurement | Supply Chain Digital

Duncan Brock (CIPS) and Nitin Salvio Dsouza (Publicis Sapient) discuss technology’s role in effective supplier relationship management (SRM)